Privacy Policy
Last updated: 10 July 2026
This document applies to the Northforgeragency website, an independent editorial casino review service focused on the real Crown Melbourne casino venue. Northforgeragency is not Crown Melbourne, is not affiliated with the venue operator, and does not provide gambling, wagering, account, payment or booking functionality.
Controller and contact
The website controller is Northforgeragency Pty Ltd, located at 120 Collins Street, Melbourne VIC 3000, Australia. Privacy enquiries may be sent in writing to info@northforgeragency.com. We process personal information in accordance with applicable Australian privacy requirements and, where the GDPR applies to a visitor, the GDPR principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and accountability.
Information we collect
We may collect information you provide through the contact form, including your name, email address, message content and any information you voluntarily include. We may also process limited technical information necessary to deliver and secure the website, such as browser type, device category, approximate region, requested pages, timestamps, referring page and diagnostic logs. We do not request casino account credentials, financial details, wagering records or identity documents.
Purposes and legal bases
We use information to answer enquiries, correct editorial material, maintain website security, prevent misuse, administer legal claims and comply with law. Depending on the context, processing is based on consent, steps requested before entering a contract, legitimate interests in operating a secure editorial website, or compliance with legal obligations. Where consent is the basis, it may be withdrawn without affecting earlier lawful processing.
Retention and security
Contact correspondence is retained only as long as reasonably necessary for the enquiry, record keeping, dispute handling and legal compliance. Technical logs are retained for a limited operational period. We apply proportionate organisational and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Sharing and international transfers
Information may be accessed by carefully selected hosting, security, maintenance or professional service providers acting under appropriate obligations. We do not sell personal information. If personal information is transferred across borders, we use an applicable legal mechanism and reasonable safeguards appropriate to the destination and the nature of the processing.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, withdrawal of consent or information about processing. You may also complain to the Office of the Australian Information Commissioner or, where the GDPR applies, the competent European supervisory authority. We may need to verify identity before acting on a request.
Children and casino content
This website is intended for adults aged 18 and over. It contains informational casino content and is not directed to children. We do not knowingly collect personal information from persons under 18.
Third-party venue information
References to Crown Melbourne and other public bodies are editorial and informational. Visiting an external organisation is governed by that organisation’s own privacy terms. This local website does not embed external tracking pixels, remote fonts or third-party scripts.
Changes
We may update this policy when legal, technical or operational practices change. The revision date identifies the current version.
Casino review context
This policy applies to casino review enquiries, casino venue commentary, casino visitor information, casino accessibility observations, casino safety material, casino editorial corrections, casino regulatory references, casino responsible-play information, casino destination guidance and casino-related website administration. The website remains an independent casino information service and does not operate a casino or provide venue gambling functionality.